With the introduction of computers, the business world was changed forever. Using computers and software, businesses use information technology to ensure that their departments run smoothly. They use information technology in a number of different departments including human resources, finance, manufacturing, and security.

Using information technology, businesses have the ability to view changes in the global markets far faster than they usually do. They purchase software packages and hardware that helps them get their job done. Most larger businesses have their own information technology department designed to upkeep the software and hardware.

Information technology has allowed businesses to keep up with the supply and demand as consumers grow more anxious to have their items instantly. Using information technology, businesses like Amazon are working to help busy consumers do their grocery shopping. Just a few clicks on a website allows the consumer to submit an order, and information technology sends that order to the company.

The role of IT in achieving the organisation’s strategic development goals has been an area of constant debate. In helps to achieve strategic development goals through the adoption of IT. The implementation stage of the project involved setting a flexible programme and timescale from the start. Sometimes there may not be single ready-made solution that could fit organisations requirements, it is important to identify appropriate industry software packages and integrate them through development of an intranet and database system. This will help to improve greater management control, all departments will have greater access to information, enabling them to function more effectively and efficiently, and since projections are more accurate will be available, management can make long-term strategic plans. These improvements and developments to necessary business system will improved operational efficiency, turnover and profitability of the organisation.

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